Factsheet: Energy (Complaints and Dispute Resolution) Regulations, 2012

Energy (Complaints and Dispute Resolution) Regulations, 2012

Key Information
Full name of Instrument & Measure (English): 
Energy (Complaints and Dispute Resolution) Regulations, 2012
Description: 
The Energy (Complaints and Dispute Resolution) Regulations, 2012, published as Legal Notice No. 42, Kenya Gazette Supplement No.49 (Legislative Supplement No. 15) on May 25, 2012 provides the means by which the Commission can help resolve complaints and disputes between a licensee and its customers where any party remains disatisfied after exhausting the licensee's complaints resolution procedures.
Goal/Aim: 
Increase the share of renewable energy in electricity production. Support renewable energy projects.

Sector/Topic targeted:

Responsible Authority: 
The Ministry of Energy MoE; the Energy Regulatory Commission

Status:

Trade Relevance: 
Sustainability of biomass (potentially to be exported)
Year Instrument & Measure Started: 
2012